• Website:  turvoyage.com
• Operator:  TURVOYAGE

1. Introduction

This Privacy Policy explains how  TURVOYAGE  (“we,” “us,” “our”) collects, uses, and protects personal information when you interact with our website  [turvoyage.com]  (“Website”). By using this website, you agree to the practices described below.

2. What information do we collect?

a) Personal information you provide

We collect information voluntarily submitted through forms or other communications, including:

• Full name
• Email address
• Country of residence or registration
• Name and role of the company
• Trade request details or other contact information

This data is collected to provide our services, respond to inquiries and facilitate registration.

b) Automatically collected data

We may automatically collect:

• IP address and location
• Browser type and settings
• Device and session information
• Website usage data (pages visited, time spent)
• Cookies and analytics

This information helps us maintain security, optimize performance, and understand user behavior.

3. How we use your information

We use personal and technical data to:

• Responding to user requests and providing services
• Support for regulatory compliance
• Ensuring the functionality and performance of the website
• Improve quality of service and user experience

We do not sell or rent your data to third parties.

4. Cookies and tracking

We use cookies and similar technologies to improve functionality and analyze usage. For more information, please see our  Cookie Policy .

You can adjust your cookie settings using the Cookiebot banner or your browser settings.

5. Data sharing and disclosure

We do not disclose personal information to unaffiliated third parties unless one of the following applies:

a) To provide services and fulfill obligations

We may share your information with trusted third party service providers where necessary to operate the Site and provide our services. This includes hosting providers, analytics platforms, payment processors, communications and identity verification services. These parties act on our behalf and are contractually obligated to process data securely.

b) Third party integrations and forms

Some sections of the Site may use embedded services or forms maintained by third parties (e.g. analytics, contact tools). When using these forms, data may be transferred directly to the third-party platform and processed in accordance with their respective privacy policies. We recommend that you review these policies before submitting information.

c) Publicly available functions

In some cases, content voluntarily provided by users (such as reviews or public comments) may be published with limited personal information (such as name). This publication is optional and based on consent.

d) Legal requirements and security

We may disclose information if required to do so by law, regulation or legal process, or to prevent fraud, financial crime or threats to our operations or users.

6. Data storage

We retain your personal information only for as long as necessary to fulfil the purposes set out above or as required by applicable laws and compliance obligations.

7. Data security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, modification, disclosure or destruction.

8. Third-party services

Our website may contain links to or integrations with third-party websites and platforms. We are not responsible for their privacy policies. Please review the relevant privacy policies before interacting with these services.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.